Real-Time Visibility for a
Smoother Trade Journey
AFRIKIYYA is developing digital solutions designed to improve access to cargo information, simplify terminal interactions and provide authorised customers with greater visibility throughout the cargo clearance and release process.
Bringing Terminal Operations Closer to You
At AFRIKIYYA, we recognise that access to timely and accurate information is an important part of efficient cargo management.
Our digital transformation initiative is focused on creating a more connected experience between terminal operations and the customers, clearing agents and businesses that depend on them.
Through our planned Business and Terminal Management System (BTMS), we aim to make relevant cargo information, documentation and release progress more accessible through a centralised digital platform.
By bringing important information together, we seek to reduce unnecessary enquiries, improve communication and support better coordination throughout the cargo journey.
Phased Rollout Investment: AFRIKIYYA is developing a Bonded Terminal Management System (BTMS) to strengthen operational visibility and support more efficient terminal processes. This is an investment in the future of the customer experience — the platform and client-facing digital features are under development and will be introduced in phases.
Container & Clearance Summary
Everything You Need for a More Connected Trade Experience
Our planned digital platform is designed to bring essential terminal information and customer services together in one convenient environment.
Container Tracking
Access container information, terminal location and operational status through a convenient digital interface.
Clearance Progress Monitoring
Follow shipping-line Delivery Order verification and applicable Customs clearance milestones as they progress.
Outstanding Requirements
Identify pending documentation, operational steps or charges required before container release.
Digital Documentation
View and download relevant terminal records, invoices, receipts and release documentation.
Real-Time Notifications
Receive timely alerts on container arrival, examination schedules, status changes and release readiness.
Greater Visibility at Every Stage of the Cargo Journey
Our digital services are designed to follow the real operational flow of a container through the terminal, giving users clear information at each stage.
Locate Your Container
Search or view containers linked to your account using container numbers or bill of lading details.
Review Its Status
Check current terminal status, storage location and recent operational updates.
Monitor Clearance Requirements
Follow documentation progress, examination updates and any outstanding release requirements.
Track Release Readiness
Confirm when your container is ready for release and access the relevant terminal documentation.
One Digital Experience. Different User Needs.
Different participants in the cargo process need different types of information. Our digital platform is being designed to support each group effectively.
01Importers & Consignees
Track container status, monitor clearance progress and stay informed until cargo release.
02Clearing & Forwarding Agents
Access container updates, documentation status and clearance requirements efficiently.
03Business Customers
Maintain visibility over multiple shipments, terminal records and release documentation.
04Operational Personnel
Support accurate record management, yard coordination and structured terminal workflows.
Simplifying Operations Through Better Information
Digital tools should make cargo management easier, clearer and more predictable for everyone involved.
Improved Visibility
Clear access to container status and terminal progress.
Better Coordination
Timely information helps customers and clearing agents plan more effectively.
Convenient Documentation
Important terminal records and invoices in one place.
Reduced Unnecessary Enquiries
Key operational updates available when needed.
Greater Transparency
Clear insight into clearance steps and release readiness.
Enhanced Customer Experience
Simpler, more organised interactions with terminal operations.
Your Information Deserves a Secure Digital Environment
AFRIKIYYA recognises the importance of protecting customer information and ensuring that cargo records are only accessible to authorised users.
Controlled User Access
Role-based access ensures users only view information relevant to their authorised shipments.
Protected Documentation
Important cargo records and terminal documents are managed through controlled digital access.
Responsible Information Management
Operational records are maintained to support accuracy, accountability and traceability.
Secure Account Access
Registered users access services through authenticated client accounts.
Note: These represent our platform design principles for the planned BTMS architecture as features are developed, verified and introduced in phases.
Bringing Essential Cargo Information Together
Our planned client interface is designed to present important cargo and terminal information clearly, helping users understand where their shipment stands at a glance.
- DO Verified — Ref #DO-88241
- Positioned at Examination Bay 02
- Gate-In EIR Generated
Container Overview
Summary of active containers and current terminal status.
Container Status
Storage location, examination stage and release readiness.
Recent Activities
Timeline of recent terminal updates.
Clearance Overview
Delivery Order and Customs progress indicators.
Documentation
Quick access to invoices, receipts and release records.
Notifications
Important alerts requiring customer attention.
Everything You Need to Know About Our Digital Services
Authorised users will be able to track containers through the AFRIKIYYA digital platform using their container number, bill of lading details or client account access.
Access is intended for registered importers, consignees, clearing agents and authorised business representatives linked to shipments handled by AFRIKIYYA.
Users will be able to view container status, terminal location, clearance milestones, outstanding requirements and relevant terminal documentation.
Yes. The platform is being designed to allow authorised clearing agents and business users to monitor multiple containers associated with their accounts.
Yes. Planned notification features will provide alerts for important milestones such as container arrival, examination updates and release readiness.
Users can contact AFRIKIYYA's customer support team through the Contact page for enquiries relating to digital access or shipment support.
Your Cargo Information, One Connected Experience.
Stay informed on container status, clearance progress and terminal documentation through AFRIKIYYA's digital services.